Sri Rahayu
Department of Government Affairs and Administration, Universitas Muhammadiyah Yogyakarta, Yogyakarta, Indonesia
Publications
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Research Article
Understanding the Effectiveness of e-Government Implementation in Yogyakarta City Through the Jogja Smart Service (JSS) Application
Author(s): Sri Rahayu*, Achmad Nurmandi and Muhammad Younus
This research examines the effectiveness of e-Government implementation in Yogyakarta City through the Jogja Smart Service (JSS) application, a digital public service platform integrated with all Regional Apparatus Organizations. This research aims to identify challenges and potentials in the implementation of e-Government, particularly related to low digital literacy and community participation. The research method used is qualitative, with a literature analysis approach through Scopus and Google Scholar databases, and bibliometric mapping using CiteSpace software. The results showed that the trend of publications on e-Government and smart cities is increasing globally, with significant contributions from Indonesia, JSS being one of the concrete examples of e-Government implementation at the local level. The findings show that JSS improves transparency, efficiency of public services,.. Read More»
