Client Satisfaction with Contraceptive Counseling and Associated Factors in Public Health Institutions: A Cross-Sectional Study Design

Abstract

Getahun Tesfaye, Leul Deribe, Jembere Tesfaye

Objective: The main objective of the study was to assess client satisfaction with contraceptive counseling and associated factors among women attending the family planning clinics in Asella town public health institutions, Ethiopia. Methods: Study subjects were selected using systematic random sampling and data were collected using interviewer administered and entered into software for analysis. Multivariate logistic regression model was used to predict the relation between variables and a significant of statistics was assured using 95% CI and p value < 0.05 was considered as significant predictor.

Results: This study revealed that 62.8% of the study respondents were satisfied with contraceptive counseling. Multiple logistic regression models showed that, being urban in residence, time taken to reach nearby health facility, being asked reproductive history, explained side effects, privacy ensured, asked worries and concern about the method and use of the leaflet were predictors associated with client satisfaction with contraceptive counseling.

Conclusions: About 62.8% of clients were satisfied with contraceptive counseling. Being urban in residence, time taken to reach nearby health facilities, explains side effects, being asked reproductive history, worries and concern about the method and use of the leaflet were factors associated with client satisfaction with contraceptive counseling.

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