International Journal of Clinical and Medical Education Research(IJCMER)
ISSN: 2832-7705 | DOI: 10.33140/IJCMER
Impact Factor: 0.93
Solomon Ashenafi
Department of Medical Laboratory Sciences, College of Medicine and Health, Sciences, Wolkite University, Central Ethiopia, Ethiopia
Publications
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Research Article
Assessment of Patient Satisfaction and Associated Factors among Patient Attending Clinical Laboratory at Worabe Comprehensive Specialized Hospital, Central Ethiopia
Author(s): Seid Abrar*, Zuber Hajikelil, Bisrat Fikadu, Nadiya Zinab and Solomon Ashenafi
Background: Laboratory testing is essential for identifying complaints, monitoring condition progression, and evaluating treatment effectiveness. Clinical laboratory services are vital in diagnosis and patient management. Client satisfaction is crucial for healthcare effectiveness and improved patient outcomes, yet data on satisfaction with laboratory services at Worabe Comprehensive Specialized Hospital is lacking. This study aims to assess patient satisfaction with these services in 2023. Method: An institution-based cross-sectional study involved 299 patients, selected through simple random sampling. Data were entered using Epi-Data and analyzed with SPSS version 21 for bivariate and multivariate analysis. Results: Of the 299 participants, 150 (50.2%) were satisfied with the laboratory services. The overall sati.. Read More»