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AI and Intelligent Systems: Engineering, Medicine & Society(AIISEMS)

ISSN: 3068-9503 | DOI: 10.33140/AIISEMS

Iwona Czerska

Wroclaw University of Economics and Business, Wroclaw, Poland

Publications
  • Review Article   
    The Future of Freelance: AI-Powered Business Models in the Creative Platform Economy
    Author(s): Weronika Szlachcic, Agata Pogrzeba and Iwona Czerska*

    The platform economy has profoundly reshaped creative work, moving from transactional gig-based systems toward community-oriented and AI-enhanced infrastructures. Early freelance platforms such as Fiverr and Upwork prioritised scale and liquidity but often undermined creative autonomy, commodified labour, and discouraged long-term professional sustainability. A new generation of AI-driven, community-based platforms exemplified by Contra and Cosmos has emerged, integrating artificial intelligence to optimise workflows and foster user empowerment, differentiated value creation, and trust-based governance. This paper investigates how AI-enabled capabilities are embedded within the business models of emerging creative e-business platforms and how they reshape freelance work. The research applies a qualitative, comparative case study design, focusing on Contra and Cosmos, with Fiverr and U.. Read More»

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