Journal of Clinical Review & Case Reports(JCRC)

Department of Psychology, Angelo State Universit, Member of Texas Tech University System, San Angelo, USA

Publications

• Review Article   
  AI Chatbots in Medical and Mental Healthcare: A Provider-Focused Review of Benefits, Risks, and Applications
  Author(s): Sangeeta Singg* and Gabriella Pena
  
  AI chatbots have become an integral part of medical and mental health care. They offer a range of benefits, including helping patients check symptoms, learn about their conditions, and navigate healthcare services. In mental health, these tools can provide emotional support, track mood, and guide coping strategies. Such functions may encourage patient engagement and allow for more personalized advice, while being available 24/7, a feature especially useful for individuals managing longterm conditions. However, there are limitations to consider. Chatbots may give inaccurate assessments and raise privacy concerns. Some users might over-rely on these systems or develop emotional attachments that could reduce meaningful human interactions, which is central to quality care. Recent cases of harm illustrate the need for careful monitoring, ethical safeguards, and clear communication with pat.. Read More»
  

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