The Effects of Informal Learning Experiences on Resilience: The Case of Police Officers in Mongolia

Abstract

Unubold Tsegmid and Khishigbaigali Erdenebat

The aim of this study examined the concept of informal learning to examine how resilience develops in real-life contexts. It focus- es on how everyday learning experiences—such as learning from work tasks, social interactions, and personal initiatives-help individuals adjust to challenges and maintain their performance. By drawing on both learning theory and resilience research, the study aims to better understand how resilience is shaped outside formal education and structured training environments.

We argue that in this study, informal learning is treated as a continuous and experience-based process that plays an important role in strengthening individuals’ adaptive capacity. While previous research has often concentrated on formal training or iso- lated psychological factors, this study pays closer attention to how daily experiences contribute to coping with difficulties and responding to change. In particular, it addresses the limited empirical evidence connecting informal learning and resilience within specific organizational and cultural settings.

The findings of this study are expected to show that informal learning is not only an individual activity but also influenced by the surrounding environment, including workplace conditions and social support. By using this perspective, the study provides both theoretical and practical insights. It offers a more grounded explanation of resilience development and suggests that organiza- tions and educators can support resilience by encouraging experiential, social, and self-directed learning in everyday settings.

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