Annals of Civil Engineering and Management(ACEM)

Department of Building, Faculty of Environmental Sciences, Baze University, Nigeria

Publications

• Research Article   
  Total Quality Management Practices and Construction Contractor Performance in Abuja, Nigeria
  Author(s): Mubarak Reme Ibrahim*, Douglas Umbugala Muhammad, Bala Muhammad, John Alaezi Okwe and Jummai Agidani
  
  Purpose: This study aims to assess the influence of Total Quality Management (TQM) practices on the organizational performance of construction contractors. It identifies eight key TQM practices and measures their influence on performance indicators, with a focus on providing guidance for prioritizing and implementing these practices to achieve specific performance targets. Design/Methodology/Approach: The research collected and analysed data from 275 contractor firms located in Abuja, Nigeria, with a response rate of 163. Multiple statistical methods were employed to assess the relationship between TQM practices and organizational performance. The eight identified TQM practices include top management commitment, customer focus, employee management, education/training, continuous improvement, process enhancement, supplier quality management, .. Read More»
  

  Abstract PDF